|
Is your customer paying for their service,
or are you?
DealerMine's Automotive CRM package will easily overcome this
concern. DealerMine will help put control of your service bookings
in your hands where it belongs, and keep it there. The DealerMine
process organizes your daily service schedule efficiently and
effectively so your staff can make the most proficient use of each
day.
Your customers will also appreciate the
appointment choices you can make available to them and the
flexibility the DealerMine process offers if scheduling changes must
be made. They will also like the convenience of having a permanent
record of their contact, service and appointment history, only a
click of the mouse away.
It’s really pretty simple. Your dealership’s
relationship with a customer doesn’t end with the delivery. It is in
their best interest to keep their vehicle properly maintained and
the best place to do that is right at your store.
|
|
DealerMine Technical Support is online and
ready to help |
 |
| Automotive Customer Relationship
Management Car dealers recognize and manufacturers
vigorously stress the importance of Customer Resource
Management to the bottom line. Brand loyalty
is gone! Good customer relationships based on service
excellence mean EVERYTHING. |
|
The objective, of course, is to keep your customers
returning after they’ve taken delivery. Customer contact after the sale is
one of the most important aspects in retaining their future business, not
to mention referrals they will send your way. The DealerMine process is
designed to ensure your service team maintains consistent contact that
allows you to assist your customers in organizing regular service visits
when they are due and at their convenience.
Keeping customers satisfied will bring them back. It’s
about building trust and confidence. It’s about establishing a solid
relationship with each and every customer. The DealerMine process makes
it easier than you ever thought possible.
DealerMine, you and your customers. It’s a win, win, win proposition.
|
|
