The ONLY Automotive CRM
Service application in North America
In today’s competitive automotive industry,
Dealers are realizing the importance of maintaining regular
communication with their customers, in order to achieve the company
goals they have set. MORE
DealerMine covers All Key Contacts
Automated Follow up
- Automated Calls
- Batch Letters
- Batch Emails
Service
- Scheduled Maintenance
- Confirm Appointments
- No Shows
- Annual Inspections
- Recalls / Campaigns
- Marketing
CSI
- Repair Order Service Follow-up
- Warranty and Customer Pay
- Vehicle Delivery Follow-up
- CSI123
Parts
Personal Follow-up
Marketing
DealerMine is the service sales leader in unified
dealer operational systems. It provides a single view of all your
customer and vehicle history - from warranty and recalls to
maintenance and service follow-up. It is a tool that will tell you
who to call, what service to sell and how to sell it. It records and
manages contact history, appointment history, service notes and
comments, and much, much more. It plans the activities of your
Business Development Center every day, links demand to your service
capacity and scores the results.
With DealerMine your business development staff
mix with techs and service advisers every day because they are in
the store. CSI follow-up happens just a step away from the service
bays. Dealership kings and problems are solved before the damage
becomes serious. That's just not possible with a remote system.
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DealerMine Technical Support is online and
ready to help |
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DealerMine provides you with all you need to know
about your customer and their vehicle needs in one easy to use
program. MORE
Enhancing customer loyalty
Increase customer retention and build long
lasting, loyal relationships with your customers, call after call,
visit or visit!
Better shop scheduling means fewer waiters, which means more volume
in the shop, and in turn you will notice a productivity and
efficiency increase within your shop.
MORE
Increase CP Labor Sales
Take notice to the almost immediate Increase in
CP Maintenance Labor Sales and CP Hrs Per Ro by having your
Appointment Coordinators pre-book all service appointments. |
Your new Appointment Coordinators
will not only ‘Wow’ your customers with outstanding service, but
pre-book quality appointments by up selling all recommended
maintenance on every appointment! Increases your CSI results… by
being able to contact every customer and resolve any issues,
proactively! MORE Improve Customer Service
Remove all inbound service calls from your Service Advisors by
re-routing them to your new BDC, and you can enjoy less chaos
in your Service Department. Your Service Advisors will now get
that controlled environment they need in order to ‘Wow’ their
customers while they are here for service!
Increase Repeat Business &
Customer Loyalty
Improve your market share. DealerMine will help you to increase your
Repeat Business vehicle after vehicle, month after month, year after
year!
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Gananoque Chevrolet Cadillac
439 King Street East Gananoque, ON K7G1G9 |
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Eastside Chev Olds
8435 Woodbine Avenue Markham, ON |
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401 Dixie Nissan
Missisauga, Ontario L4W 4N3 |
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Geweke Ford/Mercury/Kia
PO Box 1210 (1045 S Cherokee Lane) Lodi, California USA
95241 |
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DealerMine is increasing service volumes and enhancing
profitability in car dealerships all over North America.
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Brett Chevrolet Cadillac
183 Rothesay Avenue |
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Bob Myers Chevrolet
Oldsmobile Ltd.
425 Bayly Street West Ajax, ON L1S6M3 |
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Saturn of Saskatoon
609 Brand Court Saskatoon, SK S7J5L3 |
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Jerome Taylor Pontiac Buick
GMC
1155 Provincial Road Windsor, ON N8W 5V9 |
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